RETURNS
You may return goods sold by Pure & Precious Within 14 days of delivery for a full refund of the item price or an exchange.
We do charge for the return postage for exchanged goods and we do not refund the postage to send items back to us unless they are faulty.
We do charge for the return postage for exchanged goods and we do not refund the postage to send items back to us unless they are faulty.
We cannot accept returns of certain items, including:
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Any item that is not in its original condition, is damaged, or is missing parts.
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Any Footwear or Accessories that have been worn.
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Any Item that has been dyed.
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Item has worn, scruff marks
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Item is returned after the 14 days of delivery
All returned items must be in there original condition and including all packaging or a refund/exchanged will not be issued.
Refunds will be issued between 5-10 days once item is received back. We suggest you use a recorded postage option when returning the goods as we are not responsible for return postage or the cost.
To speed the process of returns/exchanges please send us an email stating that you are returning your goods for a refund. Or if an exchange for which style, size so we check whether we have your new item in stock and if so put them by for you.
For returns/exchanges please print out the form below
WE ARE CURRENTLY MOVING WARHOUSE - THERE MAYBE SOME DELAY WITH ORDERS PLACED DURING THIS TIME |
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