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Reviews

Sometimes you can judge a company more by how they react when things go wrong. Part of my order was out of stock and unfortunately my request to send the part they had got missed. However when I contacted them to say it hadn't arrived they behaved impeccabley and sent my order by overnight post. I was incredibly impressed with their courteous and helpful reply and prompt action. The leotard is also excellent quality and fits really well. Thank you.

added by Lizzie on 13 May 2016

Lovely leotard very good quality and very much enhanced by the ruched bit at the chest. My daughter is very pleased with it and it meets the ballet exam criteria as well so all good.

added by S Devlin on 3 Sep 2015

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DETAILS

DELIVERY

RETURNS

rated 5.0/5

Price: £0.00

Item Code:

Delivery

We pride ourselves on our speedy delivery, aiming to dispatch all orders on the same day up until 1.00pm (excluding weekends and bank holidays) and of course, subject to stock availability. Orders are sent by Royal Mail 1st Class, but you can also choose Royal Mail Tracked or Special Next Day delivery.

If any items from your order are out of stock we will notify you immediately and advise of the estimated delivery date. All delivery dates are estimates and we cannot guarantee specific deadlines.

UK Delivery

* 1st Class Standard = £3.50 per order

* Royal Mail 24HR Tracked = £5.95 per order

* Fedex 24 Hours (Mon-Fri) = £6.95 per order

* Royal Mail Special Delivery by 1pm (Mon-fri) = £8.50 per order

* Royal Mail Special Saturday Delivery by 1pm = £12.50 per order

* Click and Collect = Free (Collection from our premises in Northamptonshire).

Standard Delivery within Europe takes an average of 7-10 working days and the rest of the world is approximately 10-15 working days, depending on the same criteria. For more information and prices on delivery Click Here.

For urgent orders please phone us on 01832 735181

Monday - Thursday 8.30am-5pm

Fridays 8.30am-3pm

RETURNS

You may return goods sold by Katz Dancewear within 14 days of delivery for a full refund of the item price.
You will need to cover the return postage cost for your return (unless the item is faulty), and we will cover the postage cost of returning your replacement.

We cannot accept returns of certain items, including:

- Any item that is not in its original condition, is damaged, scuffed or has missing parts.

- Any footwear, garments or accessories that have been worn.

- Item is returned after the 14 days of delivery

All returned items must be in their original condition with all original packaging, otherwise the return will not be accepted.

Refunds will be issued between 1-3 days once the item is received back. We suggest using a recorded postage option when returning the goods as we are not responsible for return postage or the cost.

For all returns, please fill in the returns form which was included within your order. If for any reason this is missing, please enclose a note with your full details, order number.